Handelsbetingelser
Terms and Conditions
The terms and conditions stated below apply for purchases and deliveries from Råhøjgård.
Prices and Payment
All Råhøjgårds prices are displayed in Danish currency (DKK). You may place your order through our E-mail adress: raahojgaard@gmail.com
You have to pay by bank transfer, where you must use the following information:
Name of bank: Ringkjøbing Landbobank
Registration no.: 7670
Account no.: 0006194232
IBAN:
SWIFT address:
When you buy, you must remember to pay all fees for the transfer. If not we will contact you.
For purchases paid through bank transfers, the time of delivery is calculated according to the date of payment
registration.
Placement of orders and delivery
You are ensured the price agreed upon at time of ordering when you place your order. Upon completing and placing your order you will receive an order confirmation from us by mail.
Orders to be delivered in Denmark will be delivered by GLS. We will always endeavour to ship orders that are in
stock within a week. Orders will always be shipped to the address which you, the customer, have given. You will therefore typically receive your order within a week of ordering. However, delays may occur in connection with
weekends, holidays, and vacations. If your order is not in stock the delivery time will be longer – typically 3-4 weeks. The above does not apply in cases where goods are discontinued or on back order. The delivery will usually take longer for goods to be shipped outside of Denmark. We will always attempt to ship foreign orders with the carrier offering the best prices.
Please be aware that we are not responsible for any carrier delays - please see the GLS website for calculated delivery days.
International shipping: https://gls-group.eu/DK/media/downloads/Transittider_EuroBusinessParcel.pdf
Items damaged during shipping
Generally your ribbons are insured by GLS during shipping. However,
immediately upon receiving your order you must examine it for damages incurred during shipping. In case the
contents/goods have also been damaged during shipping you should refuse to accept the delivery and report this to us as soon as possible. Please do so by phone or e-mail:
Phone: (+45) 20 73 11 02
E-mail: raahojgaard@gmail.com
From the time of delivery, liability for the goods lies with you, the customer.
Right of return
According to the Danish Sale of Goods Act you have a 14 day right of return. Ribbons can only be returned if they are without print and in original and intact packaging.
Claims
In accordance with the Danish Sale of Goods Act all purchases from rifraf come with a 2 year claims right This means that
you, the customer, have the right to make a complaint regarding defects arising within 2 years of purchase. The claims right is only valid if the defects are not caused by reckless behaviour or misuse of the goods. You must make your claim within a reasonable time period after having noticed the defect.
If you – contrary to our expectations – should need to make a claim with us you must send the purchase receipt along with a description of your claim to:
Råhøjgård Rosetter I/S
Thrigesvej 20, 1.4
DK-7400 Herning
CVR: 37574309
Personal data
Personal data is kept according to current law. Data can be deleted by wish - please let us know by e-mail. Data is only distributed to third-party for fulfilling of orders - and solely to this purpose!
The terms and conditions stated below apply for purchases and deliveries from Råhøjgård.
Prices and Payment
All Råhøjgårds prices are displayed in Danish currency (DKK). You may place your order through our E-mail adress: raahojgaard@gmail.com
You have to pay by bank transfer, where you must use the following information:
Name of bank: Ringkjøbing Landbobank
Registration no.: 7670
Account no.: 0006194232
IBAN:
SWIFT address:
When you buy, you must remember to pay all fees for the transfer. If not we will contact you.
For purchases paid through bank transfers, the time of delivery is calculated according to the date of payment
registration.
Placement of orders and delivery
You are ensured the price agreed upon at time of ordering when you place your order. Upon completing and placing your order you will receive an order confirmation from us by mail.
Orders to be delivered in Denmark will be delivered by GLS. We will always endeavour to ship orders that are in
stock within a week. Orders will always be shipped to the address which you, the customer, have given. You will therefore typically receive your order within a week of ordering. However, delays may occur in connection with
weekends, holidays, and vacations. If your order is not in stock the delivery time will be longer – typically 3-4 weeks. The above does not apply in cases where goods are discontinued or on back order. The delivery will usually take longer for goods to be shipped outside of Denmark. We will always attempt to ship foreign orders with the carrier offering the best prices.
Please be aware that we are not responsible for any carrier delays - please see the GLS website for calculated delivery days.
International shipping: https://gls-group.eu/DK/media/downloads/Transittider_EuroBusinessParcel.pdf
Items damaged during shipping
Generally your ribbons are insured by GLS during shipping. However,
immediately upon receiving your order you must examine it for damages incurred during shipping. In case the
contents/goods have also been damaged during shipping you should refuse to accept the delivery and report this to us as soon as possible. Please do so by phone or e-mail:
Phone: (+45) 20 73 11 02
E-mail: raahojgaard@gmail.com
From the time of delivery, liability for the goods lies with you, the customer.
Right of return
According to the Danish Sale of Goods Act you have a 14 day right of return. Ribbons can only be returned if they are without print and in original and intact packaging.
Claims
In accordance with the Danish Sale of Goods Act all purchases from rifraf come with a 2 year claims right This means that
you, the customer, have the right to make a complaint regarding defects arising within 2 years of purchase. The claims right is only valid if the defects are not caused by reckless behaviour or misuse of the goods. You must make your claim within a reasonable time period after having noticed the defect.
If you – contrary to our expectations – should need to make a claim with us you must send the purchase receipt along with a description of your claim to:
Råhøjgård Rosetter I/S
Thrigesvej 20, 1.4
DK-7400 Herning
CVR: 37574309
Personal data
Personal data is kept according to current law. Data can be deleted by wish - please let us know by e-mail. Data is only distributed to third-party for fulfilling of orders - and solely to this purpose!
WEBMASTER: Pia Byrial
